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Will
my insurance cover this?
Benefits vary and our reimbursement
specialists will gladly verify the coverage offered by your particular plan before
initiating therapy. For continued insurance coverage and payment, it is very important that you let us know of any insurance changes.
How
is my doctor involved?
Your physician determines and manages
your home care treatment plan. Special Design Healthcare maintains
close contact with you and your doctor at all times.
Where
can I be treated?
Special Design Healthcare has provided home infusion services for a variety
of diseases in non-hospital settings. We can provide services to you in your home,
our infusion suite, skilled nursing facility, doctor's office or outpatient surgery center.
Who
is my Special Design Healthcare team?
Your Special Design Healthcare team includes pharmacists, nurses, respiratory
therapists, dietitians and reimbursement coordinators who specialize in outpatient services.
Each member of your Special Design Healthcare team has an extensive health care background.
Who
teaches me self-care?
At Special Design Healthcare , registered nurses, respiratory therapist and clinical pharmacists train
you or your caregiver in sterile technique, equipment use and medication administration.
Nurses are present at the start of therapy to teach about your medications and supplies, so you know exactly what
to do. You will also receive copies of our step-by-step instruction sheets and you
may call us with questions or concerns at any time.
How
is my medicine prepared?
All medication is prepared under sterile
conditions in a certified laminer horizontal flow or vertical hoods by our Special Design Healthcare Pharmacy Staff based on your own physician's prescription.
How
do I receive my medication?
All pharmaceuticals and supplies
are delivered in a timely, safe and professional manner, wherever you live.
How is
my progress tracked?
Your response to treatment is regularly
assessed and monitored by our registered nurses and pharmacists. Your doctor is
given regular progress reports, verbally or in writing, to help evaluate your
progress.
What if my treatment program changes?
Special Design Healthcare understand that each patient is unique and that
treatment needs may change over time. We can quickly respond to any changes in
your treatment regimen. We continually assess your needs and provide the correct
medicines and supplies.
What happens if there is
an emergency?
Our registered nurses, respiratory therapist and pharmacists are available
24 hours a day, seven days a week. You can be assured of immediate, after hour,
and ongoing support for you and your family.
Is home infusion care for me?
If
you feel that Special Design Healthcare may be an alternative for you or a loved one,
or if you have questions, ask your doctor, discharge planner or social worker.
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