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Will my insurance cover this?
Benefits vary and our reimbursement specialists will gladly verify the coverage offered by your particular plan before initiating therapy. For continued insurance coverage and payment, it is very important that you let us know of any insurance changes.

How is my doctor involved?
Your physician determines and manages your home care treatment plan. Special Design Healthcare maintains close contact with you and your doctor at all times.

Where can I be treated?
Special Design Healthcare has provided home infusion services for a variety of diseases in non-hospital settings. We can provide services to you in your home, our infusion suite, skilled nursing facility, doctor's office or outpatient surgery center.

Who is my Special Design Healthcare team?
Your Special Design Healthcare team includes pharmacists, nurses, respiratory therapists, dietitians and reimbursement coordinators who specialize in outpatient services. Each member of your Special Design Healthcare team has an extensive health care background.

Who teaches me self-care?
At Special Design Healthcare , registered nurses, respiratory therapist and clinical pharmacists train you or your caregiver in sterile technique, equipment use and medication administration. Nurses are present at the start of therapy to teach about your medications and supplies, so you know exactly what to do. You will also receive copies of our step-by-step instruction sheets and you may call us with questions or concerns at any time.

How is my medicine prepared?
All medication is prepared under sterile conditions in a certified laminer horizontal flow or vertical hoods by our Special Design Healthcare Pharmacy Staff based on your own physician's prescription.

How do I receive my medication?
All pharmaceuticals and supplies are delivered in a timely, safe and professional manner, wherever you live.

How is my progress tracked?
Your response to treatment is regularly assessed and monitored by our registered nurses and pharmacists. Your doctor is given regular progress reports, verbally or in writing, to help evaluate your progress.

What if my treatment program changes?
Special Design Healthcare understand that each patient is unique and that treatment needs may change over time. We can quickly respond to any changes in your treatment regimen. We continually assess your needs and provide the correct medicines and supplies.

What happens if there is an emergency?
Our registered nurses, respiratory therapist and pharmacists are available 24 hours a day, seven days a week. You can be assured of immediate, after hour, and ongoing support for you and your family.

Is home infusion care for me?
If you feel that Special Design Healthcare may be an alternative for you or a loved one, or if you have questions, ask your doctor, discharge planner or social worker.

 
Special Design Healthcare
61 Doctors Park  ·  Cape Girardeau, MO 63703  ·  info@specialdesignhealthcare.com
Toll Free: 866-936-1999  ·   Phone: 573-339-1999  ·   Fax: 573-335-7233